An optional gratuity will be included in your final bill, so you do not need to worry about tipping as you go.

This gratuity, whether paid in cash or by credit card, is distributed between staff in all departments.

Any tips handed directly to a team member are his or hers to keep and those left in rooms go to the housekeepers.

We do not use tips to replace broken restaurantware.

If you feel a member of staff has gone above and beyond, please let us know who, as customer praise is also part of our bonus programme.